Shipping policy

Processing Time

  • 3-5 business days for production
  • Orders processed Monday-Friday
  • Excludes holidays and weekends

Shipping Methods & Times

Domestic (United States)

  • Standard: 5-7 business days
  • Express: 2-3 business days
  • Priority: 1-2 business days

International

  • Standard: 10-15 business days
  • Express: 5-7 business days
  • Not available in all countries

Shipping Costs

Domestic

  • Standard: $[X.XX]
  • Express: $[X.XX]
  • Priority: $[X.XX]
  • Free shipping on orders over $[XXX]

International

  • Standard: Calculated at checkout
  • Express: Calculated at checkout
  • Import duties and taxes responsibility of customer

Order Tracking

  • Tracking number provided via email
  • Track orders through account dashboard
  • Updates at key shipping milestones

Delivery Issues

  • Wrong address: customer responsibility
  • Lost packages: investigation after 15 days
  • Failed delivery: returned to sender

Special Circumstances

  • Weather delays possible
  • Holiday season may extend delivery times
  • International customs may cause delays